User Guide

User guide of ecommerce platform

USER GUIDE

(Worldwide Sales – Governed by Greek Law)

Welcome to Marchio Bru. This guide explains how to place an order on our website.
All sales are governed by Greek law, regardless of the customer’s country of residence.


1. Choose Your Product

Browse our collections and select your preferred item.
Each product page clearly displays:

  • Product description

  • Final price in Euro (€), including VAT where applicable

  • Availability status

Before completing your purchase, you will see a full order summary, including shipping costs.


2. Add to Cart

Click “Add to Cart” to include the product in your shopping bag.
You may review, modify, or remove items before proceeding.


3. Secure Checkout – Processed via PayPal

All payments on www.marchiobru.com are processed exclusively through PayPal.

During checkout:

  • You will be redirected to PayPal’s secure payment platform.

  • You may pay using:

    • A PayPal account, or

    • A credit or debit card (Visa, Mastercard, and other major cards), even without a PayPal account.

PayPal guarantees secure credit card transactions through encrypted SSL technology and advanced fraud protection systems.

Marchio Bru does not store, access, or process your credit card details.


4. Order Confirmation

After successful payment:

  • You will receive a confirmation email with your order details.

  • The sales contract is considered concluded upon electronic confirmation, in accordance with Greek consumer and e-commerce legislation.


5. Legal Framework

All purchases are governed by:

  • Greek Law 2251/1994 on Consumer Protection (as amended)

  • Greek Presidential Decree 131/2003 (E-commerce)

  • The Greek Civil Code

  • Applicable EU Regulations

Consumer rights, including withdrawal rights and legal guarantees, are described in our Terms and Conditions.